Return Policy

Unused, uninstalled parts may be returned within 30 calendar days of delivery.

How to Start a Return

Go to My Orders and open the order containing the part.
Click Request a Return, choose a reason, and submit.
Our team reviews every request — usually within 1 business day — and issues an RMA number with shipping instructions once approved. Any restocking fee or return carriage cost is confirmed to you in writing at that point, before you send anything back.
Items must not be shipped back without an approved RMA number — returns sent without one may be refused or delayed.
Once we receive the part back, your refund is issued to the original payment method.

What's Covered

A part that arrived faulty, dead on arrival, or not as described — replaced or refunded

The wrong part sent, or one that does not match its listing — replaced or refunded

Changed your mind — returnable unused and in its original packaging, within the return window

Anything else — talk to us; most situations have a sensible answer

Not Eligible for Return

Special-order or custom-fit parts

Electrical components that have been installed or wired in

Parts marked "non-returnable" on the product page

Cancellations

Need to cancel? Orders can be canceled free of charge any time before they ship — just reach out via Contact Us or My Orders. Once an order has shipped, it falls under the standard return policy above.

Questions about a specific order? Call us at +1 209-593-2500 or send us a message.